Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent

Lead on Outstanding Practice. Shape a Growing Service. Make a Real Difference.

We are seeking a committed and capable Registered Service Manager to work flexibly across service locations to provide leadership cover, support service continuity, and respond to operational needs in our respites service, providing short-term support to individuals with learning disabilities, physical disabilities, and complex needs

This is a rare opportunity to build on strong foundations, drive growth and inspire a positive, values‑led culture. Our PBS model sits at the heart of everything we do, empowering people to live meaningful, happy lives.

You’ll provide inspirational leadership, oversee compliance and quality in line with all regulatory requirements, support business development and lead a committed team, all backed by a highly experienced wider organisation.

If you’re passionate about Outstanding care, skilled in building and leading teams, excited by the chance to shape a unique service, we’d love to hear from you.

Key Responsibilities

• Provide strong, visible leadership to a dedicated team

• Ensure full compliance with CQC regulations and organisational policies
• Deliver high-quality, person-centred support that reflects individual preferences and needs
• Oversee care planning, risk management, and safeguarding practices
• Manage staffing, recruitment, performance, and development
• Maintain effective partnership working with families, commissioners, and external professionals
• Drive continuous improvement, quality assurance, and service development
• Ensure governance, reporting, and operational processes are consistently completed

About You

• Proven experience in a management role within adult social care
• Strong understanding of CQC requirements and regulatory frameworks
• Experience delivering or overseeing respite or residential care services (desirable)
• Level 5 Diploma in Leadership for Health and Social Care (or working towards)
• A confident and motivating leader with excellent people management skills
• Strong communication and organisational abilities
• A proactive approach with a commitment to high standards of care

Additional Requirements

• Enhanced DBS check with Adults’ Barred List
• Full UK driving licence and access to a vehicle for business use
• Participation in on-call rota to provide out-of-hours support

What We Offer

• Competitive salary and benefits package
• Generous annual leave entitlement
• Ongoing training and development, including recognised qualifications

• Access to employee wellbeing support, including counselling services and online GP.

• Discounts and access to Blue Light Card
• Occupational sick pay from day one

• Free parking 

We are proud of our commitment to creating an inclusive workplace where everyone can thrive.  If you require any reasonable adjustments at any stage of the recruitment process, or once in post, please let us know as we are committed to working with you to understand and support your needs.

Independence Matters does not offer sponsorship opportunities.

Closing Date: Sunday 21 June 2026

Contact information

Carol Paulsen-Yull

• Respite Registered Manager Job Description NCH.pdf